Buttons not working

[Bixy]

Button of my fitbit not working. I tried every possibke thing including cleaning. I took it to the store i bought but they couldnt help as blaze model is out and they disnt have any to replace it. please help.

[FerdinandFitbit]

Hey there @Bixy! Welcome to the Fitbit Community Forums! 🙂

I'm very sorry about the buttons on your Blaze not working as they should.

I was actually able to connect with our Support Team and I noticed you already have a case with then and they're taking good care of you.

If you have any other question, please let me know and I'll be happy to help! Happy stepping!

[GSiles]

None of the answers provided by your community help with me with this issue and the only thing fitbit recommends (every customer service rep) is to replace the unit, which is "very convenient and helpful " #FitbitSoftwareSucks #WorstServiceEver #IHateThoseSoftwareUpdates

[GSiles]

Could you please share the solution? as I'm having the same problem and after following fitbit reps instructions, forums and everything I could found online, nothing worked for my BLAZE. Buttons are not working yet.

[Bixy]

i emailed fit bit they send me new one as it was still under warranaty period. i couldnt geth them working.


Sent on the go with Vodafone

[lapriester]

Maybe you snapped it in the band backwards.  It's way too easy to make that mistake.