Can't receive notifications

[tkdgirl]

My husband gave me a fitibit blaze for my birthday - and at first it was great - I was recieving my notifications and text. Now, nothing. It's nothing even showing as an option on my dashboard. For the money my husband paid for this fitbit blaze , we shouldn't have to feel that we've overpaid for this product. There are many fitness products out there, that don't have nearly the frustrating issues the fitibit blaze has. Considering selling it and getting a garmin or anything else that will give me what I need. I find no help on here either , no solution to this problem. Oh, and updating firmware is impossible. I won't update either. 

Moderator edit: Subject for clarity

[Rich_Laue]

Not sure what phone you have?
Have you checked in the app Settings - Blaze - Notifications?
Also on android there under the phones sound setting enable show on lock screen.
Apple has something in the notification center to set.
Finally I find about every other week I have to restart the phone, it might be I receive app updates at least once a week.

[AlejandraFitbit]

It's great to see you around @tkdgirl and @Rich_Laue thanks for stopping by. I would like to know if you keep having problems receiving notifications? If you are, I recommend following these steps:

• If it is an Android follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.
• If it is an iOS follow @SantiR's instructions in the Not receiving notifications on your iOS device? post.

I hope this helps, let me know the outcome.