Changing user on a Blaze

[Younique]

I got another watch and gave the Blaze to my husband.  I need to know how to change it over to him.  I went to the sign in page and put in his height and weight, but it is still showing all my sleep, steps,  and heart information.  Is there an any way to clear it all out and start new?

[Odyssey13]

Hi @Younique

Be sure to remove it from your account.

There is no way to clear it out. These devices pair to the email address and he might see calories burned, but the rest of the history should be gone.

You will have to get other bluetooth devices out of range while setting him up. Did you try that?

Let us know.

[WendyB]

Please sync it before turning over.

Remove it from your Bluetooth as well

Then try to set it up

[WendyB]

To download software or App
https://www.fitbit.com/start

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

[Younique]

Thank you. I changed the email address, but it still retained all my prior information. It is now working under his specs though, and doing fine. Thanks!

[Younique]

The watch now tells the sleeping time but will NOT show the graph.  It just says like 8 or 9 hours but no graph!  No reason that I can see.