Clock Faces Information Post

[EmersonFitbit]

Hey everyone! 

Now that Blaze is finding its way into the hand of our users, we thought we'd provide a bit more information regarding clock faces, and how you can interact with your Blaze in different ways! Here's the run down of the four default clock faces: 

Original: 

The time is shown in analog format using an hour-hand and minute-hand. Those dots that go around the circumference of the watch area indicate minutes of the hour. The step icon at the top of the screen is the primary statistic, which is displayed in the progress dial as well (the circle surrounding the clock). The icon at the bottom of the clock is your stat cycle, where you can tap the display to cycle through all of your primary stats for the day as well. 

Flare:

Flare consists of 3 main elements: time, date, and activity level. The Flare on the outside will follow the current minutes to the hour while also displaying the activity for the hour. The more you move in the hour, the further out the Flare will extent. Click here for more details.

Zone: 

This clock shows the time over a color-changing background that corresponds to your heart rate. The HR Stat, HR zone and date can be toggled with this clock face, meaning you can cycle through and see what you want to see.

Pop: 

With Pop, your clock-face will consist of 4 main elements: time, steps, HR, and calories. While your heart rate icon on this screen does not indicate HR zone (the HR circle is always full), both the steps and calories statistic will update to be reflective of your step/calorie burn goal for the day!

We hope this helps. As always, questions and feedback are welcome and appreciated. If you'd like to see new clock faces (or changes to existing ones), please add your vote/comments to this Feature Request with specific changes you'd like to see.

[dilshannn]

I actually regret buying this now, fitbit doesn't even bother to update and add simple features. Pebble two or even a Garmin might have been a better option....

[Fands]

I believe that Pebble Time 2 ( w/heart rate monitor), comes out in late or mid November...you can read on their website...just in time for Xmas and Hannukah.

[SimplyAdventure]

Only came back to remove notifications so I can stop getting emails from this thread but a few comments.

- Tried one of the Garmin HR Forerunners. Always on custom faces seem good, but in practice were hard to read and slightly buggy, not to mention functionaly inferior in some ways. When Fitbit rolls out custom watch faces hopefully they follow Pebble's example as the Pebble series does it perfectly. In fact, I have a Pebble I still use for water days but need HR in general.

- Pebble Health is awesome and given their pace of innovation and focus on user experience and some rumors I've heard about the upcoming HR launches later this year... I'd put my money on them offering Fitbit the kind of threat they really need to get motivated to step up (or liquidate if they continue not to react or innovate). If Fitbit can replicate their watchface experience (both from the user and developer side) that will serve them *very* well, and the dual readable b&w and popular color e-ink screens are just perfect. *hint hint to Fitbit staff who read this thread*.

- Under Armor is putting serious money into this space as well, their products are nothing to laugh at and them picking up key players like MyFitnessPal is strategic brilliance.

Anyway, won't be coming back to this thread or this forum. I am giving my Blaze away and have rolled back to my Charge HR which has a more readable face and is less buggy. Over the past few months (following the Blaze launch) I've watched all my friend groups in Fitbit slowly drift away so my lock into the ecosystem is gone... will be moving to the Pebble HR at the end of the year and maybe back to the Apple Watch as a stopgap measure. Depends on who decides to give me a free device first as the interim (I get free trackers all the time), but Pebble will be my forever home.

Sorry Fitbit, I loved you and have cheered you on for years... but the Blaze debacle proves that you simply just don't get the space or your customers. Best of luck.

[dilshannn]

Totaly agree with you ! 

The blaze hasn't been though out well from consumer experience perspective, there are so many issues that I could point out (you can't even change your music, when you've initiated a worke out, whats the point of even having the feature then). 

And to make it worse fitbit have seemed uninterested in fixing these issues, probably working on the next gen, who knows ! 

I hope fitbit doesn't abandon the Blaze adopters, and leave them behind with a sour experience.

In my opinion, the blaze represents $200 wasted.

[Rich_Laue]

To change the music from any screen,, press and hold the top right button until the music control pops up. 

As for unintersted, do a search of this forum, both moderators and users have reported that Fitbit is looking into it women to the point where Fitbit has been collecting tracker a with known problems. So a fix can be tested. 

My blaze won't help since I'm not experiancing any of these symptoms. 

[Jimmy-Gene]

Just create a simple app that lets us design our own watch face! Choices of background colors, font size...etc..

[mcorpus118]

There needs to be a watch with the second hand and/or the digital watch with the seconds included. Yesterday, I encountered a customer at work that said she was a nurse and she bought a Blaze, but then returned because she saw that there were no watch with a second hand. Along with myself, after just purchasing my new fitbit Blaze, I am a nursing student and was counting on having a 'smart watch-like' fitness band that I would be able to use, I'd rather not wear more than one thing, considering the sizes.

[Fands]

almost 4 months for this thread....many many posts asking for a 2nd hand, not a word from fitbit???  

this is a no brainer--how many of thier CUSTOMERS work in the medical field?  unhappy, disappointed customers, low sales,...like shooting themselves in the foot with this entire market.

i think that all of us would appreciate some real communication from fitbit with a few crumbs of information.

[cody98cj]

How do I change the time in my blaze after it has been set up

[racertempo]

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@Fands wrote:

almost 4 months for this thread....many many posts asking for a 2nd hand, not a word from fitbit???  

this is a no brainer--how many of thier CUSTOMERS work in the medical field?  unhappy, disappointed customers, low sales,...like shooting themselves in the foot with this entire market.

i think that all of us would appreciate some real communication from fitbit with a few crumbs of information.

---

"Why no word......." Because it is not coming.

Fitbit has never said they would add a second hand, anyone sitting around thinking it will be coming is just fooling themselves.  

[Rich_Laue]

@cody98cj you change the time by changing the timezone. 

@racertempo that is true Fitbit very seldom announces or States what they are going to add, they just do it.. Take for instance the Charge and Charge HR, Fitbit never said that they will add a cClock ith seconds, yet we now have the option to choose a clock with seconds.. As for asking in this area, this is setup mainly for Fitbit users to help Fitbit users, my suggestion is to go to the feature request board and vote for this feature to be added. @Fands and @mcorpus118 the feature request area was set as the area to let the developers know what the users would like to see.. It was votes in that forum that got the seconds to be added to the Charge and Charge HR. 

 I love the idea of being able to design your own clock face, so I did a search and found a suggestion like it for the Charge. With the Charge being discontinued, well I doubt this will happen.. I suggest adding your suggestion to the Feature Request Board. 

@dilshannn are you able to control your music while running, this feature has been implemented since day one of the Blaze. 

[Pphawkins80]

Look i dont care what the Haters say here, most of us who put our hands in our pockets for a £160 bit of kit are very disappointed

And Fitbit of all should step up to the plate and do a software update, which doesnt cost the world!!!

Otherwise i see alot of people including myself returning the Blaze for a refund, and will end up buying the iWatch, it offers more !!!!

[jharla1]

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@Pphawkins80 wrote:

Otherwise i see alot of people including myself returning the Blaze for a refund, and will end up buying the iWatch, it offers more !!!!

---

Good luck with the Apple Watch.  Jack of all trades, master of none.

Thankfully I had a Charge HR before getting the Apple Watch, and was thus able to realize how horrible it is at tracking anything.  If I hadn't, I'd probably be none the wiser like most of its users.  The Apple Watch way undertracks steps, and heart rate monitoring is a joke.  After getting the Apple Watch I had to wear both it and the Charge HR at the same time.

If you're into HR monitoring, you should probably read up on how the Apple Watch monitors.  Here's a hint:  Not as often, and that's to make an already bad battery life last just a bit longer.  If you want to track your sleep, it's an either/or proposition.  Either you wear it at night and charge it during the day, or wear it during the day and charge it at night.

Also if you want to track flights (which admittedly the fitbit can be flaky on as well), you have to have your iPhone with you.  The Apple Watch itself doesn't do it.

So for all the folks that throw up their hands and say they are going to return their Blaze and get an Apple Watch, know what you're getting in for.  I imagine most users used to the Fitbit will be extremely disappointed in the offerings there.

Once the Blaze came out, which gave me the ability to get notifications (the only thing I really liked about the Apple Watch), I switched over permanently and never looked back.  I don't miss the apps on the AW because they were pretty pointless, laggy, and most of the time you either just ended up using your phone or it handed off what you wanted to do to your phone.

All that said, the Blaze of course could use some improvements.  Clock faces being at the forefront.  I imagine they will come eventually.  But it isn't a deal breaker.

I have a fitbit for health and wellness.  It is the best platform out there when considering the hardware and software together.  The Apple Watch gave the hard sell at the outset of being a health and wellness device, and nothing has really come of it.  Unless to you that means 10% less steps tracked, and an HR reading that is stuck 30 seconds behind (if not just blank).

So to the empty threats bandied about by users here of "I'm going to just get an Apple Watch" I say see you back here in a couple of months when you're filled with regret and disappointment.

[MikeS1971]

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@jharla1 wrote:

  The Apple Watch way undertracks steps, and heart rate monitoring is a joke.  After getting the Apple Watch I had to wear both it and the Charge HR at the same time.

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So basically the Apple watch is just as bad as the Blaze. Got it. Because the Blaze severly undertracks steps as well and heart rate monitoring is also a joke. Also tracking distance, mapping routes via connected GPS and sleep monitoring doesnt work well either. And there is the whole laughable way the Blaze is charged. The Blaze is a flawed product that should of never made it to consumers. Most people don't know how bad it is until they compare actual data with data the Blaze "tracks". But hey, it can tell time. FitBit's may of been true reliable fitness trackers at one time. But now they're more of a fashion statement. It the "Got to have it" thing to have now. Regardless if it works or not. If FitBit is good at anything its marketing. 

I'm not saying the Apple watch is better. I dont own any Apple products and have no plans of purchasing an Apple watch. If I purchased the Blaze for myself, it would of been returned a long time ago. I just keep it for the comedy of how truely bad a product it is.

[jharla1]

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@MikeS1971 wrote:

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So basically the Apple watch is just as bad as the Blaze. Got it. Because the Blaze severly undertracks steps as well and heart rate monitoring is also a joke. Also tracking distance, mapping routes via connected GPS and sleep monitoring doesnt work well either. And there is the whole laughable way the Blaze is charged. The Blaze is a flawed product that should of never made it to consumers. Most people don't know how bad it is until they compare actual data with data the Blaze "tracks". But hey, it can tell time. FitBit's may of been true reliable fitness trackers at one time. But now they're more of a fashion statement. It the "Got to have it" thing to have now. Regardless if it works or not. If FitBit is good at anything its marketing. 

I'm not saying the Apple watch is better. I dont own any Apple products and have no plans of purchasing an Apple watch. If I purchased the Blaze for myself, it would of been returned a long time ago. I just keep it for the comedy of how truely bad a product it is.

---

I have no issues at all with my Blaze.  Obviously others don't as well.  This board is for support, so of course all you're going to see is the bad.  It is the vocal minority.  And of course when anyone like myself speaks up to say "hey, love mine!" they get shouted down.  Has happened time and again.

All the issues you speak of, I have none of.  Steps are accurate for me, as well as GPS.  Sleep monitoring works just as well for me as the Charge HR did.  No issues with Heart Rate monitor.  I mean we're talking about a wrist device, not a chest strap which is of course the gold standard it seems for fitness.  Is it 100%?  No.  But I was not under the illusions it was a medical device anyways.  It does what I need and is way more often correct than not.

I'm sorry your experience has been different.  Really!

I've used the Charge HR, Apple Watch, and now Blaze.  Best experience by far is the Blaze.  The Apple Watch is a joke for fitness.  It's neat for all the other stuff, as I said jack of all trades, master of none.  But talking on the phone using your wrist gets old after the first 30 minutes.  What you're left with is a shrunk down phone-esque device that feels underpowered, and is an inferior tracker to basically anything out there.

Best of luck with whatever future tracker you choose to purchase.  VERY happy Blaze customer here.  I just want to caution those that seem to say they are unhappy with the $199 Blaze thinking their going to get some great upgrade moving to a $299 Apple Watch.  At least as far as the fitness aspect goes, they will be extremely disappointed.

[MikeS1971]

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@jharla1 wrote:

And of course when anyone like myself speaks up to say "hey, love mine!" they get shouted down.  Has happened time and again.

---

Theres a reason. A lot of people are having problems. I know a lot of people who have or had Blazes outside of the internet. People in real life. Every one of them has or had an issue. Most didnt even know they had one until they tested theirs out after hearing of my issues. They swore their Blaze worked great. Then they tested it. Most have returned their Blazes for different products.

Even retailers know whats going on and have stopped selling the Blaze. I've been in numerous stores and the Blaze is missing from their FitBit displays. When questioned, they all say its due to the high rate of returns due to them not being accurate.

[jharla1]

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@MikeS1971 wrote:

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@jharla1 wrote:

And of course when anyone like myself speaks up to say "hey, love mine!" they get shouted down.  Has happened time and again.

---

Theres a reason. A lot of people are having problems. I know a lot of people who have or had Blazes outside of the internet. People in real life. Every one of them has or had an issue. Most didnt even know they had one until they tested theirs out after hearing of my issues. They swore their Blaze worked great. Then they tested it. Most have returned their Blazes for different products.

Even retailers know whats going on and have stopped selling the Blaze. I've been in numerous stores and the Blaze is missing from their FitBit displays. When questioned, they all say its due to the high rate of returns due to them not being accurate.

---

I guess I should play the lottery then because I've tested mine over and over with no problems.  We're talking simple tests of course, I'm not a consumer reports lab, but I'm confident mine works just as well as my Charge HR did (and the HR monitoring is even better).

It would appear there are problems based on the feedback on the support board with SOME of the devices.  Perhaps a batch, who knows.  Mine and the ones I have purchased and gifted work just fine.  And I certainly don't have my head in the sand and just took the data as gospel... I made sure it gelled with what was really happening.

Hopefully they resolve whatever the issues are.  Mine continues to work fine just like clockwork (horrible pun intended).

I'd be curious to know what retailers you are saying have pulled them.  We talking Best Buys or niche little mom and pop sports stores?  Quite a claim to make, as they are available at all the usual suspects here, and of course online.

(edited: forgot word)

[racertempo]

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@MikeS1971 wrote:

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@jharla1 wrote:

  The Apple Watch way undertracks steps, and heart rate monitoring is a joke.  After getting the Apple Watch I had to wear both it and the Charge HR at the same time.

---

So basically the Apple watch is just as bad as the Blaze. Got it. Because the Blaze severly undertracks steps as well and heart rate monitoring is also a joke.  And there is the whole laughable way the Blaze is charged. The Blaze is a flawed product that should of never made it to consumers. Most people don't know how bad it is until they compare actual data with data the Blaze "tracks". But hey, it can tell time. FitBit's may of been true reliable fitness trackers at one time. But now they're more of a fashion statement. It the "Got to have it" thing to have now. Regardless if it works or not. If FitBit is good at anything its marketing. 

I'm not saying the Apple watch is better. I dont own any Apple products and have no plans of purchasing an Apple watch. If I purchased the Blaze for myself, it would of been returned a long time ago. I just keep it for the comedy of how truely bad a product it is.

---

Good luck charging daily for the apple watch.  I have 0 issues with the blaze that cannot be fixed easily.  You are so broadly painting the blaze as faulty, yet sales are through the roof and still going strong.  Guess what through, the more you sell the more people you have that are unhappy.  Sell 100 Blazes and 3% unhappy gets you 3 angry people.  Sell 100,000 and have 3% unhappy and now you get 3000 people clamoring on a forum that it is inferor, faulty, laughable, and a joke.....just to use some of your descriptions.  

Also, I don't know of anyone with a fitbit that is a "got to have it  fashion statement".  Please find me one person wearing a blaze that does not work and get them to say they wear it for the fashion.  Please find me that person.

[racertempo]

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@MikeS1971 wrote:

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@jharla1 wrote:

And of course when anyone like myself speaks up to say "hey, love mine!" they get shouted down.  Has happened time and again.

---

Theres a reason. A lot of people are having problems. I know a lot of people who have or had Blazes outside of the internet. People in real life. Every one of them has or had an issue. Most didnt even know they had one until they tested theirs out after hearing of my issues. They swore their Blaze worked great. Then they tested it. Most have returned their Blazes for different products.

Even retailers know whats going on and have stopped selling the Blaze. I've been in numerous stores and the Blaze is missing from their FitBit displays. When questioned, they all say its due to the high rate of returns due to them not being accurate.

---

What stores have removed them?  Please give a few real examples since you say "numerous stores".  And "every one of them had an issue" is another generic statement.  And you are doing exactly what Jharla1 has stated, if you speak up about loving the product people come at you in numbers saying you are wrong.......you just did exactly what we wrote in the prior post, just kind of funny.

Using my 3% return rate or unhappy customers when you sell hundreds of thousands of product units, that means the pure number of people on the forums outweigh the positives.  The number of people on here with problems is absolutely proportionate to the number sold, and I would rather have a problem of increased unhappy people just by the fact that you cannot make every single customer happy.

People buying the product wanting things that were never advertised, reminder to move, integrated GPS, waterproof (my personal favorite), second hands on the watch face, customizable faces.  These things might be great to have, but were never advertised or planned for the product.  So calling the company a failure and faulty for not having features they never intended to have is the laughable statement.

[Nolander]

I have had a great experience with my Blaze. I have compared it to my charge and phone - the results are very close. I also had an Apple Watch and ended up returning it (before the blaze was even announced). This forum seems to be mostly about complaint how bad it is, but if that was the case across the board, I don't think the Blaze would be selling as well as it is. It's easy on forums like this to be indignant and hyper critical, but for me it is the best available product for my expectations (what it was advertised to do) and for what I want it to do.