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Cracked LED screen

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‎01-26-2017 05:13 - last edited on ‎01-23-2019 19:17 by Moderator Alum

‎01-26-2017 05:13 - last edited on ‎01-23-2019 19:17 by Moderator Alum

Hi.

We have a special needs child who has a fitbit blaze. He came in from school devastated saying that his fit bit is broken. On inspection, he's not cracked the screen but seems to have cracked the back LED screen. Is there any chance we could get this fix as he truly is devastated? He has only has the Fitbit blaze for approximately a month.

Looking to hear back from yourself soon.

 

Neelam

 

 

 

Moderator edit: subject updated for clarity 

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‎01-26-2017 05:22

‎01-26-2017 05:22

For that sort of question, you will need to contact Fitbit customer support (http://contact.fitbit.com). It not the sort of question that can be answered via this help forum.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎01-26-2017 05:22

‎01-26-2017 05:22

For that sort of question, you will need to contact Fitbit customer support (http://contact.fitbit.com). It not the sort of question that can be answered via this help forum.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎01-26-2017 05:32

In response to MikeF

‎01-26-2017 05:32

I had tried to look for an email link and couldn't find it so i posted a message on here. I have now found the link. Thank you 🙂
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