help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cracked LED screen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-26-2017 05:13 - last edited on ‎01-23-2019 19:17 by Moderator Alum

‎01-26-2017 05:13 - last edited on ‎01-23-2019 19:17 by Moderator Alum

Hi.

We have a special needs child who has a fitbit blaze. He came in from school devastated saying that his fit bit is broken. On inspection, he's not cracked the screen but seems to have cracked the back LED screen. Is there any chance we could get this fix as he truly is devastated? He has only has the Fitbit blaze for approximately a month.

Looking to hear back from yourself soon.

 

Neelam

 

 

 

Moderator edit: subject updated for clarity 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-26-2017 05:22

‎01-26-2017 05:22

For that sort of question, you will need to contact Fitbit customer support (http://contact.fitbit.com). It not the sort of question that can be answered via this help forum.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎01-26-2017 05:22

‎01-26-2017 05:22

For that sort of question, you will need to contact Fitbit customer support (http://contact.fitbit.com). It not the sort of question that can be answered via this help forum.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎01-26-2017 05:32

In response to MikeF

‎01-26-2017 05:32

I had tried to look for an email link and couldn't find it so i posted a message on here. I have now found the link. Thank you 🙂
Best Answer
0 Votes