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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
How did it get cracked?
Warranty is here
Lost/Stolen Warranty
https://www.fitbit.com/legal/returns-and-warranty
Cracked Screen
By reading the warranty accidental damage is excluded from it
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @marvgeee and @WendyB thanks for stopping by.
Could you please tell me how your tracker's display is cracked? In the meantime, as recommended by our friend @WendyB, please take a look at our warranty policy and provide me with a picture of your tracker.
Hope to hear from you soon. 
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