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Cracked srceen

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‎04-28-2016 13:45

‎04-28-2016 13:45

My blaze cracked when gently putting it in the strap. Anyone else have this issue? Any suggestions?
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‎04-28-2016 13:49

‎04-28-2016 13:49

Hi @Anointedrj,

If you haven't already, I'd recommend reaching out to Fitbit Customer Support. They'll do their best to help you get back on track!

Derrick | Retired Moderator, Fitbit
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‎02-15-2017 16:09

In response to DerrickS

‎02-15-2017 16:09

Thanks.  They sent me a new unit.  I just had to send pictures of the crack and they replaced it.

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