help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance off since App update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2016 07:27

‎04-30-2016 07:27

Since the app update adding the stride length as an automatic adjustment, my distance is way off when using connected GPS. The problem is I don't know what Fitbit was using before for my stride length. At least before it was only off about .06 for very 1/2 mile. Just now I did a mile and Fitbit captured it as .26. HELP
Best Answer
2 REPLIES 2

‎04-30-2016 07:28

‎04-30-2016 07:28

This is on my Fitbit Blaze
Best Answer
0 Votes

‎04-30-2016 08:22

‎04-30-2016 08:22

@picasso66 wrote:
Since the app update adding the stride length as an automatic adjustment, my distance is way off when using connected GPS. The problem is I don't know what Fitbit was using before for my stride length. At least before it was only off about .06 for very 1/2 mile. Just now I did a mile and Fitbit captured it as .26. HELP

It shouldnt be using your stride length to calculate distance while using connected GPS. But I've noticed that since the "update", connected GPS doesnt stay connected.

Best Answer