05-03-2016 13:59
05-03-2016 13:59
Answered! Go to the Best Answer.
08-13-2016 19:01
08-13-2016 19:01
@Ricochet sounds like a good idea to keep this in mind, several have mentioned that just being in a desert was enough to shut the Blaze down.
Maybe a light long sleeve top would be enough, it also could help cool the body.
05-03-2016 14:17
05-03-2016 14:17
Im confused. The Blaze does not have a tempature Screen.
Can you please take a picture and post it?
Wendy | CA | Moto G6 Android
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05-03-2016 17:25
05-03-2016 17:26
05-03-2016 17:26
05-03-2016 17:27
05-03-2016 17:27
Contact Fitbit support, that is unusual if you aren't in extremely hot conditions like a desert, or setting in a hot car and then putting on your wrist.
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
05-04-2016 00:17
05-04-2016 00:17
The Blaze, Surge and maybe the other Fitbits have thermometers and if the temperature gets to hot our cold the will shut down, displaying a warning.
I would try a restart of the Blaze.
08-09-2016 17:11
08-09-2016 17:11
08-09-2016 17:14
08-09-2016 17:14
@Abbyspitler Electronics like smartphones and the Blaze are sensitive to operating temperature, if you leave it out in the hot sun it may overheat and then the onboard temperature sensor will shutdown the device to protect it.
Take it out of the sun and try a restart like Rich_Laue suggested above your post. If that doesn't work contact support.
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze
08-09-2016 18:40
08-09-2016 18:40
@bbarrera Thanks for the great advice!
@Abbyspitler Welcome to the Community! As @bbarrera mentioned, you should contact Customer Support if you're still getting this error, so they can see what options they have for you.
Hope this helps.
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08-13-2016 12:30
08-13-2016 12:30
Wow... Thanks for this information, as I work outside in Las Vegas, NV. I'll definitely keep an eye on this issue. So far, all is good!
08-13-2016 19:01
08-13-2016 19:01
@Ricochet sounds like a good idea to keep this in mind, several have mentioned that just being in a desert was enough to shut the Blaze down.
Maybe a light long sleeve top would be enough, it also could help cool the body.
09-14-2016 16:26
09-14-2016 16:26
So I just got this screen. It shows that there is ice forming on the thermometer. It is 70 degrees here today.
09-15-2016 13:01
09-15-2016 13:01
@cas13 can you post a picture?
02-11-2017 05:33
02-11-2017 05:33
I now have the same problem the overtemp icon is the only thing I can get out of my blaze for the last 12 hours. I have tried a restart and charging. It will not sync my phone cannot find it and it is was and has always been cool. I have worn this watch through an AZ summer and I work outside and did not have over heat problems with it then. The icon set on my wrist in the evening at a 70 degree ambient.
After setting out all night it is still there. This is a complete failure and I will contact fitibit for warrenty options
02-02-2018 10:38
02-02-2018 10:38
Since November I got the same problem with my blaze.
It stops randomly, gives to cold errors, and is periods not responsive. Measurements are not correct.
Is there a problem with an update?
02-02-2018 11:03
02-02-2018 11:03
A warm welcome to the Community @HenkvTB! You may want to change your environment and attempt to perform a a restart. If you keep having this issue, let me know.
Hope this helps!
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02-02-2018 11:19
02-02-2018 11:19
02-03-2018 11:03
02-03-2018 11:03
Thanks for getting back to me @HenkvTB! I appreciate that you've mentioned you've already performed the restart and the environment seems normal. In this case, I've shared your post with our Support team, check your inbox.
Hope this helps!
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02-03-2018 13:33
02-03-2018 13:33
Mine did the same thing while in Hawaii and now does nothing
02-03-2018 13:34
02-03-2018 13:34
Yep that is exactly what I got