Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
It looks like you are being affected by a known error. Keep an eye on the following thread which has the latest updates from fitbit:
https://community.fitbit.com/t5/iOS-App/FBBluetoothErrorDomain-error-18/td-p/2140702
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
We don't know. All we can do is keep an eye on the thread linked above and wait for news from fitbit.
Best AnswerHello, I've recently purchased a new Flex 2 as I had lost my old one. I'm getting the same error message (Domain Error 18) on my iphone 6. Please let us kniw when it will be fixed. Thank you.
Best AnswerStill can’t seem to resolve the problem? Anyone else stuck in the same boat or found results another way?
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Keep an eye on the main thread for this problem (link in post 2) as that's where fitbit will be posting updates.
Best AnswerIs this happening on only iOS or Android as well? Yesterday mine was working then when I tried to update the device whammo
Best AnswerMy app is updated and I’m still experiencing this error. I’m on IOS. Any thoughts??
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@Angela_Colorado the latest information on this problem will be in the main thread that's linked above. Keep an eye on that for the latest information.
This is my same issue!!!!
Turning off the Bluetooth while the Fitbit app was open and turning the Bluetooth back on also worked for me. The Fitbit completed the update. This is for IOS
Best Answer