FB Bluetooth error domain error 18

[KevO14]

I am attempting to update my tracker and have successfully connected to blue tooth, wifi, and both my phone and FB blaze are charged. However I am receiving a blue tooth error domain 18

[Jain009deep]

Hey Suegee. Your comment is bit confusing. What do you  mean by: "Disconnect from Bluetooth with your Fitbit on and connected to Bluetooth."

Also, I amn't sure how update would work if bluetooth is off in my iPhone?

[hollyrosco]

Contact Fitbit and they will help you out

[suegee1]

Sorry to be confusing. My Fitbit also got stuck halfway through the update and was useless. I googled the problem and saw a suggestion to disconnect the Fitbit from Bluetooth, so I tried it and it worked. I went to settings on my iPhone, then to Bluetooth, and disconnected my Fitbit from Bluetooth. As soon as I disconnected, my Fitbit resumed the update, and it has been fine since. I can’t explain why it worked, but it did.

[suegee1]

Once the update is completed, reconnect to Bluetooth.

[SunsetRunner]

Thank you soooo much! Mine is working now! 

[Rich_Laue]

You will not be getting any answer in the Blaze hardware forum. As you realize your error is on an iOS device, not the blaze 

If your looking for an answer please follow the main thread on the iOS forum. 

[suegee1]

My post was about my Fitbit Charge, which I sync with my iPhone, not a Fitbit Blaze. 

[Cardsfan15]

The update won’t run unless I’m connected to Bluetooth. This is so frustrating 

[Cardsfan15]

The update ran when you were t connected to Bluetooth? Mine won’t run the update until I’m connected. 

[SunsetRunner]

Try unpairing ur fitbit, and update ur app from app store. My fitbit surprisingly updated after i disconnect. Then i pair it again.

[suegee1]

Maybe different for each of us. Mine was stuck halfway through the update, and when I disconnected from Bluetooth the update immediately resumed with no other action on my part. No problems since then.

[SunsetRunner]

Yea maybe its different. But im so glad mine worked. Two days it stucked halfway, quite stressful my bluetooth couldnt connect! Hope others will be able to use their fitbit normally again😊thanks to those who shared!

Sent from my iPhone

[Chicky4001]

I’ve done all that was said to do and I’m still getting the error any other recommendations? 

[Angela_Colorado]

I called the help desk and they helped me fix everything. you can find
their number online!


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[Wendycrow]

Hi Chicky,

I called the helpdesk and they were able to help me.  I believe the key is disconnecting from blue tooth but they helped very quickly.

Good luck!!

[Rich_Laue]

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@suegee1 wrote:

My post was about my Fitbit Charge, which I sync with my iPhone, not a Fitbit Blaze. 

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Sorry your posting in the blaze forum about an error with the app on a phone or computer. Glad you got it working, yes removing the tracker from the Bluetooth many times will fix it

[SunsetRunner]

My fitbit is fitbit charge hr not fitbit blaze

Sent from my iPhone

[CJ07]

Yes, I am stuck.  Anyone find a fix?

[VLynnC]

I have the same error domain error 18 and its frozen now, I can't even charge it.

[Hayes10]

So we all have the same error message.  My Charge HR is now in mid download and has stopped, so where do we go from here or is it for the bin?