Firmware Update Issue on the Blaze

[he3reigns]

Ever since I updated my Fitbit Blaze, the left 'back' button hasn't worked and I'm stuck on the 'today' page. Please release a patch otherwise, I'll have a really expensive piece of plastic on my wrist (and you'll lose me as a customer).

Moderator edit: updated title for clarity. 

[dmama1314]

This is the Blaze forum. Did you check the Surge forum to see if anyone else has the same issues? 

[he3reigns]

Sorry, this is a Blaze. I used to have a surge but it died on me.

[AngelaMa]

Hello @he3reigns and @dmama1314 it's great to have you here! 😉 If you tap on any activity and then press the back button does it work? If it does please try to change the clock face you have selected, sync your tracker, then change to the desired clock face and sync again. If your button is not working at all I would recommend to contact customer support, they will be happy to help. 

Let me know how it goes! 

[Rich_Laue]

You also don't need to use the back button, sweeping right should also work. I'd it doesn't it is because the clock disappeard, and you will need to follow the directors to change a clock face.