help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit manipulates the data coming from Strava

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2016 10:33 - edited ‎07-18-2016 09:13

‎06-19-2016 10:33 - edited ‎07-18-2016 09:13

This is something that I can't get my head around. 

 

FitBit offers an integration with Strava, so why won't it display the exact data as it's coming from Strava?

 

Let me give a real life example. I went for a 3.1km run where I burned 264 calories in 18min 45sec with a pace of 5'57''/km - all this data is according to the Strava app, which was running on my phone and connected to my chest strap heart rate sensor for better precision.

 

As I have my FitBit Blaze integrated with Strava in a matter of a couple of minutes I could see that run as part of my exercise logs.

 

Problem is, it's not the same data.

 

This is probably due to a business decision I can't understand but despite third-party integration FitBit still tries to calculate my pace (6'02'' instead of 5'57''), calories burned (210 instead of the original 264) and I lose all record of my heart rate data (I read FitBit's API docs and lookslike there is no way to do this right now, which is sad but I hope someone in the business/dev team understands the importance to implement it)

 

Apart from the heart rate info not being there, why is FitBit trying to do those calculations for me? Can't I just have my Strava data appearing exactly as it's in my FitBit's exercise log?

 

Thanks,

Nicholas

 

 

 

Best Answer
2 REPLIES 2

‎07-24-2016 05:35

‎07-24-2016 05:35

It's great to see you around @npufal. Are you logging the same exercise in both accounts? If you are, I recommend just logging the activity in just one of the account to avoid duplicate or wrong information. You can also check our Can I connect my Strava and Fitbit accounts? article where you will be able to see more information about how these accounts work. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎07-24-2016 13:16

‎07-24-2016 13:16

@AlejandraFitbit. I've always wondering about this same issue as presented by @npufal. I've always used my Blaze & Strava together and found the data synced by the Blaze to be less then Strava. So, based on your suggestion I won't activate my Blaze & rely on Strava with the hopes the data synced will be correct
Best Answer
0 Votes