09-07-2018
16:14
- last edited on
09-09-2018
04:26
by
AlejandraFitbit
09-07-2018
16:14
- last edited on
09-09-2018
04:26
by
AlejandraFitbit
My Blaze will not respond using back button and/or reset commands (left button and bottom right button). Once I am in the today screen, I can't go back or forward, just stuck on that screen. I am trying to get it back to the screen that shows time and date. The only way I have found to do this is to take the Blaze from the strap and putting it in the charger cradle, once in the cradle it shows that it is charged or needs charging, it then returns to the screen showing time and date. If I proceed to the today screen, it will get stuck again. Any ideas on fixing this problem?
Moderator edit: subject for clarity
03-13-2019 17:44
03-13-2019 17:44
Same here
dont know what to do
03-15-2019 02:50
03-15-2019 02:50
Sorry, welcome to the club, you don't have many options:
- Accept their offer and spend more money on a new device... until it fails... and they again, instead of fix the bug, will propose you to buy a new one
- Or switch to a different brand with a better support