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Fitbit Blaze display is distorted

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‎11-12-2018 05:34 - last edited on ‎11-13-2018 04:52 by Moderator Alum

‎11-12-2018 05:34 - last edited on ‎11-13-2018 04:52 by Moderator Alum

Screen was not coming on II worke with customer support did a rest then worked for a few days, the last two days the screen has been scrambled and reset hasn't worked then just now the screen was readable and said something like go to the app and adjust something about the clock ....then screen went back to being scrambled

 

Moderator edit: Updated title for clarity

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‎11-13-2018 04:51 - last edited on ‎04-01-2025 10:40 by Fitbit Moderator

‎11-13-2018 04:51 - last edited on ‎04-01-2025 10:40 by Fitbit Moderator

Hi tjere @TallShaw, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems with the display on your Fitbit Blaze acting like this. Thanks a lot for getting in touch with our Support Team earlier! I'd like to help you out!

At the moment, you could try to change the clock face on your Blaze to a completely different one. Once you've done this, sync your tracker and see if it takes the change and if after that, the display gets back to normal. If it does, if you'd like, you can go back to your previous clock face and see if it stays like that.

Hope this helps. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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