Fitbit Blaze display not working

[jovigirl1974]

My Blaze will only show the time on the main screen. Can not swipe to bring anything else up on the screen. Tried to do a reset and nothing happened

Moderator edit: Update subject for clarity

[lynscal]

me tooooo.....mine stopped swiping 3 days ago

[SilviaFitbit]

Welcome to the Community @jovigirl1974 and @lynscal! If the display of your Blaze isn't working. Then, make sure that you already restart it by following this procedure. 

Let me know how it goes. 

[OncRN]

My Blaze touch screen is no longer working. I cannot swipe in any direction, however I am still receiving notifications. I attempted the retstart but it takes me to the last notification I received. Very frustrating.

[jovigirl1974]

I called fitbit. They are sending me a replacement



Sent from my Verizon, Samsung Galaxy smartphone

[jovigirl1974]

It would not let me restart or shut off. They are sending me a replacement!



Sent from my Verizon, Samsung Galaxy smartphone

[OncRN]

Thank you Jovigirl. I finally got it to reset but it still won't work. I will try calling them.

[SilviaFitbit]

It's great to have you here @OncRN! Keep an eye on your inbox for next steps. @jovigirl1974 I appreciate that you've shared your experience with us. I'm glad Customer Support was able to help you with this.