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Fitbit Blaze not charging

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‎06-18-2017 12:18 - last edited on ‎06-19-2017 05:21 by Moderator Alum

‎06-18-2017 12:18 - last edited on ‎06-19-2017 05:21 by Moderator Alum

Has anyone experienced a problem with the Fitbit Blaze not charging from new? I received mine today and it will not charge.

 

Moderator edit: Subject for clarity

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‎06-18-2017 13:33

‎06-18-2017 13:33

Welcome to the forums!

 

When out of the box you will not see it charging until it set up. Let it charge for a couple hours and then set it up

Set up procedure

https://help.fitbit.com/articles/en_US/Help_article/1873

 

Happy Fathers day!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-19-2017 05:21

‎06-19-2017 05:21

It's great to welcome you @RDGr and @WendyB thanks for stopping by.

 

I would like to know if you were able to charge your Blaze after setting it up? Is your tracker charging now? If you still having issues, you can restart your tracker.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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