help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-18-2017 12:18 - last edited on ‎06-19-2017 05:21 by Moderator Alum

‎06-18-2017 12:18 - last edited on ‎06-19-2017 05:21 by Moderator Alum

Has anyone experienced a problem with the Fitbit Blaze not charging from new? I received mine today and it will not charge.

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎06-18-2017 13:33

‎06-18-2017 13:33

Welcome to the forums!

 

When out of the box you will not see it charging until it set up. Let it charge for a couple hours and then set it up

Set up procedure

https://help.fitbit.com/articles/en_US/Help_article/1873

 

Happy Fathers day!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎06-19-2017 05:21

‎06-19-2017 05:21

It's great to welcome you @RDGr and @WendyB thanks for stopping by.

 

I would like to know if you were able to charge your Blaze after setting it up? Is your tracker charging now? If you still having issues, you can restart your tracker.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes