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Fitbit Blaze not responding

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‎11-16-2018 11:05 - last edited on ‎11-18-2018 10:06 by Moderator Alum

‎11-16-2018 11:05 - last edited on ‎11-18-2018 10:06 by Moderator Alum

My Fitbit blaze has goes off and won't coming back. I have tried to start by using the left and right buttons but still won't turn on.
No Idea what to do, please help me.

 

Moderator edit: Updated title for clarity

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‎11-18-2018 10:05 - last edited on ‎04-01-2025 10:11 by Fitbit Moderator

‎11-18-2018 10:05 - last edited on ‎04-01-2025 10:11 by Fitbit Moderator

Hi there @Monasis, welcome to the Fitbit Community Forums! 🙂

I'm sorry to hear that your Blaze is not responding and thanks a lot for trying to restart it. I'd like to help you out!

Now, when you put the Blaze to charge, are you able to see anything coming on the display or will it stay blank? Do you see if by any chance it syncs to your dashboard even when it's not coming on?

If you're still having problems with this, let me know and I'll be happy to help you out!

Ferdin | Community Moderator, Fitbit

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‎11-19-2018 12:15

In response to FerdinandFitbit

‎11-19-2018 12:15

Im having the same problem. It seems the left button no longer works? Its still charging and syncing to my phone but I can get the watch to light up or navigate by using the left button. Help

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‎11-19-2018 12:16

In response to KrystalJ

‎11-19-2018 12:16

@KrystalJ wrote:

Im having the same problem. It seems the left button no longer works? Its still charging and syncing to my phone but I can't get the watch to light up or navigate by using the left button. Help


can't *

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