04-30-2017
20:08
- last edited on
03-27-2019
18:55
by
DavideFitbit
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04-30-2017
20:08
- last edited on
03-27-2019
18:55
by
DavideFitbit
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I upgraded to fitbit blaze 2 days before. For the very first two days it recorded incorrect sleep. First night it recorded only 1 hour 17 minutes of sleep in the middle of night and omitted the starting and end parts of the sleep. Second night it recorded 1 hr 3 min of starting sleep and 2 hour 10 min of end sleep, it omitted about 3 hours of sleep in between. I dont know why this is happening, my earlier fitbit charge band was fairly accurate and never faced such problem.
Moderator edit: format

05-02-2017 11:23
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05-02-2017 11:23
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Hey there @jainn. Welcome to the the Fitbit Community Forums! 🙂
I'm sorry you're having problems with your sleep not showing up correctly. I'm not sure what could be causing this but if there would be anything not working well with your tracker, you can try to restart it. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. After doing that, you should be able to see your sleep insights without any problem.
Also, as a side note, you might want to take a look at this other post about tips and things to keep in mind for you to be able to get an accurate sleep record.
Hope this works and let me know if you need more help with this!
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