Fitbit Blaze tracker wont update

[holliwoodsmile]

My blaze tracker wont update.  The update loads about halfway and then aborts.  I have tried it probably about 7 times all with the same issue. 

I have tried turning off the bluetooth and reconnecting it.  There is no update required on my fitbit app on my Iphone7, and I haven't found any helpful posts on here.

Can anyone help?

[holliwoodsmile]

I have reset my blaze and still no luck!  This update just doesn't want to work.  And of course I can't sync without the update either.

[SilviaFitbit]

Welcome to the Community @holliwoodsmile! Thanks for the details that you've mentioned. In this case, I would like you to try doing the firmware update using a computer. Just make sure that your Blaze is always near your computer and you have a good internet connection. 

Additionally, make sure to restart the tracker by following this steps. 

Thanks for your understanding. Keep me posted.