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Fitbit Blaze, will only work on charge

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‎01-06-2018 11:35

‎01-06-2018 11:35

Just upgraded my Fitbit to the blaze. It’s synced and charged. However will only work while on charge. Will not allow me to reset and despite the battery saying full once off charge the screen is black and it doesn’t have the green lights at the back of the tracker. Feeling quite disappointed. 

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‎01-08-2018 07:02 - last edited on ‎05-26-2025 09:34 by Fitbit Moderator

‎01-08-2018 07:02 - last edited on ‎05-26-2025 09:34 by Fitbit Moderator

A warm welcome to the Community @Nattabs.

Thanks for troubleshooting this issue by yourself. Since the instructions you tried didn't work, I recommend keeping an eye on your inbox for further assistance.

See you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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