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Fitbit blaze sync issue

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Recently I have been experiencing syncing issues on my fitbit blaze. Any solution?

2 days are not synced on my phone.  I tried emailing support for now.

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Sync is operational again guys. Contacted support and its solved.

View best answer in original post

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31 REPLIES 31

Mine is doing the same thing it will not sync

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I tried syncing again this morning like 5 mins ago. Still the same. I have data up to friday. Saturday and sunday i cant retrieve. I guess today as well.  I am waiting for a reply from support. 

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I just realized mine hasn't been syncing with my android either. Granted I turned my Bluetooth off for a couple days, but just realized there's atleast 5-6 days missing. My buttons aren't responding either, so my screen is stuck on the timer screen. Ugh!


@Yuviraj wrote:

I tried syncing again this morning like 5 mins ago. Still the same. I have data up to friday. Saturday and sunday i cant retrieve. I guess today as well.  I am waiting for a reply from support. 


 

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Seem to happen since an app update a few days ago.

 

The blaze of my wife is not syncing either after it worked for > 9 months.

Resetting everything and reinstalling the app helps for exactly one sync.

 

And Fitbit is ignoring it, sending people to the useless and outdated compatibility list

 

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Yess, since my app updated a few days ago, i started to get this problem.

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Am still waiting for a reply from support 

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As many others... especially the people who complained in Play Store under comments.

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Sync is operational again guys. Contacted support and its solved.

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So is mine it's so frustrating last week it wouldn't sync for three days and now I have tried all day to sync and nothing I have everything reset to 'e installing the app 😦

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I did read to uninstall your Fitbit app, then reinstall it. Mine synced
immediately after I did that, but the back button is still not working. Ugh!
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facing the same issue 

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yes I am also facing the same issue.. what is to be done 

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Would you please share what you did to fix the sync issue.

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I fixed the issue on the watch of my wife by installing the app in a previous version and disable the updates for it.

Since then its working again.

It's a shame how Fitbit is working here.

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I tried by logout and login many times.. adjusted wrist location and
strap.. found no results.. only step count is on display..

Thanks and regards
Ashwani Sahdev
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Ok thanks.. will try this.. yes very unethical behaviour of FITBIT India
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Blaze is not sync with phone . The last was Jan. 18

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Downgrade to an older version of the app helped for me. Unfortunately this is not that easy.

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wher did you get the old version of the app?

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