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Fitbit blaze syncing and battery

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Very disappointing .......my blaze fitbit has stopped sync  to my mobile (Samsung s6.) Tried everything as suggested. Prior to this I also noticed my battery was draining and needed to charge every 2 day.  Need help please.

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A warm welcome to the Community @SunsetRunner and @WendyB thanks for stopping by.

 

Regarding the syncing inconvenience, I recommend following the instructions provided in the Having trouble syncing? post. Also, check this post and follow the steps provided there to fix the battery issue.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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A warm welcome to the Community @SunsetRunner and @WendyB thanks for stopping by.

 

Regarding the syncing inconvenience, I recommend following the instructions provided in the Having trouble syncing? post. Also, check this post and follow the steps provided there to fix the battery issue.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I'm blaze is up and running now....... happy customer........ Let's hope it lasts.....thankyou for responce

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Thanks for the update @SunsetRunner. I am glad to hear that your Blaze is now working, if you need anything else do not hesitate in posting it.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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