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Floors aren't showing

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‎10-10-2017 14:27

‎10-10-2017 14:27

My Fitbit blaze has stopped counting my floors but everything still works, what can I do? 

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3 REPLIES 3

‎10-10-2017 14:33

‎10-10-2017 14:33

What have you tried already (to avoid trying to repeat things too many times)? Have you done a reset for example?

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎10-10-2017 14:35

In response to MikeF

‎10-10-2017 14:35

No I haven't. How do u do that? Thanks for reply 

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‎10-10-2017 14:41

In response to Dawny81

‎10-10-2017 14:41

To reset a Blaze you can either use the Shutdown option in the setting menu and then press a button to start it up again or press and hold the left and bottom-right buttons for 5 seconds or so simultaneously until the Blaze restarts.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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