GPS stops tracking

[Seventh_Samurai]

When using the exercise tracker on the Blaze, I get the ready now measage. Everything works fine until the screen on my phone turns off. Then tracking stops. No issues if I start the exercise through the fitbit app as the app keeps my phone awake. How do I fix?

[J-flex]

I always start my exercise on y Blaze through the Fitbit app on my phone and the GPS never stops tracking

[Seventh_Samurai]

That's the only way it works for me too. I hoping that someone might know
how to have continuous GPS tracking when phone screen turns off.

[avcx · Accepted solution]

Hi @Seventh_Samurai,

I'm assuming that you're using a Huawei phone based on what it says under your first post.

If this is correct, there is a feature in the Huawei phones where they assume that if an app using GPS data for long periods of time, they are just wasting battery. However, there is an easy fix to this problem:

• Go to Settings from the Home screen
• Tap Advanced Settings
• Tap Battery Manager
• Now, tap on the “Protected apps”
• Make sure the "Fitbit" app is switched on

As I said, I'm assuming your using a Huawei phone based on the signature on the first post.

Let me know if it works!

[Rich_Laue]

Starting the exersize from the app is not usng the connected GPS with the Blaze, your using the Apps ability to gps track.

For the connected GPS on the Blaze to work, startup the fitbit app, move it to the background. You can now turn the display off. I leave the app running in the background. The phone does not have to be touched, or taken out of the pocket or pouch, just start the tracking through the Blaze.

[Seventh_Samurai]

Thanks! I now can track even when the phone is asleep.

[Seventh_Samurai]

Also needed to put on "High Accuracy".

[avcx]

Glad to hear that it worked!

Have fun tracking your workouts!

[Rich_Laue]

Sorry @Seventh_Samurai  about High accuracy,  i had assumed it was already on.

[Jose_1972]

Hi

I've a samsung and happened as well. I followed your suggestion and I'm hoping to solve the issue

[lady_mkr]

THANK YOU for this post! I posted my problem in this forum in April 2019 and no one ever replied, this is the issue I've been having and finally the correct solution is here. THANK YOU!