Heart rate sensor and battery issues

[CraigD69]

My Charge HR battery started to drain very fast approximately a week ago. A full charge lasted up to 4 hours only. At this time I also noticed the HR monitor also started to fail with either not reading or stuck at 70.

I noticed that one of the LED was not flashing but remained dimly lit. I have tried full reboots of the watch, turning the HR on/off and numerous syncing but all attempts have failed. The watch has expired on the 2 year warranty in May and I am led to believe from the Fitbit community that there are no repair centers for these.

It's a bit of a waste to just throw away a watch for what should be a straight forward repair for fitbit.

Let me know your recommendations on a way forward please if there are any.

Moderator edit: subject for clarity

[ACG]

@CraigD69

 Here are some ideas to increase your battery life

Increase your battery life

Try these ideas below if the above doesn't help. 

Restart your FitBit
http://help.fitbit.com/articles/en_US/Help_article/1186

Restart your Fitbit Charge
https://m.youtube.com/watch?v=JPvdDoWGckM

Factory reset
https://help.fitbit.com/articles/en_US/Help_article/1606

[CraigD69]

Thanks for your response.

However,  I have mistakenly stated Charge HR  when it should be the Blaze HR which is my current watch I am having the issues with. (the charge was my old watch).

[ACG]

No problem, I'll move this post over to the blaze forum. 

Cheers

[AlejandraFitbit]

It's great to see you here @CraigD69 and @ACG thanks for stopping by.

The troubleshoot provided for the Blaze is almost the same. I recommend taking a look at the following links and follow the instructions there:

• How do I restart my Fitbit device?
• Can I improve my Fitbit device's battery life?

Let me know the outcome.