12-13-2017
09:22
- last edited on
12-14-2017
07:40
by
AlejandraFitbit
12-13-2017
09:22
- last edited on
12-14-2017
07:40
by
AlejandraFitbit
How do I totally reset my sleep log? Every time try to create a new log or want to save existing its says "can't save log a sleep log already exists in this time period". Is a hard reset possible?
Initially saved the full night. Now if does save, only short part 3-4 hours, before and after midnight.
Moderator edit: Subject for clarity
12-14-2017 07:41
12-14-2017 07:41
It's great to see you around @Andgrs, thanks for troubleshooting this by yourself.
If your tracker is automatically registering your sleep, you won't be able to log new information but you can always edit it by doing the following from your Fitbit app:
I hope this helps, let me know the outcome.
12-21-2017 00:20
12-21-2017 00:20
Did not help. Fitbit Blaze not doing what is claimed to do. Why we expected by Fitbit to resolve on our own by trail amd error.
12-22-2017 06:45
12-22-2017 06:45
Thanks for the update @Andgrs. Could you please be more specific about what you are experiencing? Is your tracker registering your sleep? Are you trying to edit that information or want to add new information? It would be great if you can provide some screenshots.
Hope to hear from you soon.
11-01-2020 14:31
11-01-2020 14:31
Same thing is happening to me!!!!!