Hr not tracking?

[Lynndell862004]

I turn on my hr when i go to the gym. I use the exercise feature when i am doing my elliptcal workout. At the end of my workout, on my blaze it shows me my average hr and max, but it does not show on my app when i go back to look. It seems to have stopped doing this at the end of march. I have just realized my resting heart rate is still the same of 63 recording since this date! I have restarted my blaze, signed out my app and back in, turned off my phone and back on... Anyone have a solution?

[Rich_Laue]

Hey @Lynndell862004, first thought I have, is the timer still running when your through with the elliptical?

Did you stop the timer before you synced your Fitbit?

Have you also tried just letting the Fitbit detect the elliptical?

[Lynndell862004]

Yes i stop the timer and i can see my results on my fitbit. How long i have worked out, my hr and max hr, and calories burned. I then go home sync my data and it does send over my workout. It shows my calories, steps and activity points of my exercise, but does not bring over the heart rate data. And my resting heart rate has not tracked at all this week