05-21-2016
16:19
- last edited on
10-23-2018
19:00
by
DavideFitbit
05-21-2016
16:19
- last edited on
10-23-2018
19:00
by
DavideFitbit
I can't get my fitbit Blaze to show any display when I put it on. It is charged, synced and updated. I have tried restarting with no luck. i have also put quick view to ON.... Can anyone help me?
Moderator edit: subject updated for clarity
Answered! Go to the Best Answer.
05-22-2016 04:18
05-22-2016 04:18
It's great to see you around @isc00t2. Thanks for troubleshooting this issue by yourself. I recommend Restarting your Blaze a couple of times more and if it definitely doesn't respond, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.
Let me know the outcome.
05-22-2016 04:18
05-22-2016 04:18
It's great to see you around @isc00t2. Thanks for troubleshooting this issue by yourself. I recommend Restarting your Blaze a couple of times more and if it definitely doesn't respond, feel free to contact our Support Team. For a faster response you can contact them via phone or chat.
Let me know the outcome.
05-22-2016 04:30
05-22-2016 04:30
Does it turn on while in the charger, and changing, it should.
What happens when it is removed from its charger?
05-22-2016 05:02
05-22-2016 05:02
05-22-2016 05:26
05-22-2016 05:26
@isc00t2 then I see two possible paths to take, but first I would contact Fitbit.
It does sound like the tracker is having battery problems.
Now if the tracker is still within the stores refund period, it might be easier, and faster, to exchange it there, then to go through Fitbit.
I would still contact Fitbit since they have the ability to look at the back end of your tracker.
05-23-2016 09:28
05-23-2016 09:28
05-23-2016 09:32