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I received the wrong item...

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‎05-14-2016 22:06

‎05-14-2016 22:06

I order a blaze and leather band to go with it but ended up getting a leather band for the alta. What do I do???

I have already doubled checked to see if it was a mistake on my part but it wasn't.

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‎05-14-2016 22:14

‎05-14-2016 22:14

You'll need to contact customer support:

 

contact.fitbit.com

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‎05-15-2016 04:58

‎05-15-2016 04:58

A warm welcome to the Community @bleija96. If you made the order directly from Fitbit.com @SteveH is right, you can contact our Support Team, for a faster response you can contact them via phone or chat. If you ordered the item from Amazon or another retailer you need to contact that retailer.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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