02-22-2018 16:33
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02-22-2018 16:33
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Never was able to texts messages when I got the iPhone x. I was able after many tries to receive email notifications but after latest iPhone update, I only receive call notifications

02-23-2018 03:30
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02-23-2018 03:30
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It's great to see you around @Skeewee41.
Thanks for troubleshooting this by yourself. If your tracker isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided there.
I hope this helps, let me know the outcome.
02-23-2018 03:51
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02-23-2018 03:51
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Denise

02-26-2018 03:03
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02-26-2018 03:03
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Thanks for the update @Skeewee41.
I recommend verifying that your notification settings are correctly configured on the iPhone for the following apps:
- The Fitbit App
- Phone
- Messages (text)
- Calendar
- 3rd Party Apps
If the issue continues, please provide me with a screenshot of your notifications settings by following the instructions provided in this post.
Hope to hear from you soon.
02-26-2018 20:16
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02-26-2018 20:16
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I FINALLY solved this issue! I attempted ALL troubleshooting tips regarding my Fitbit not scrolling my iPhoneX notifications. The issue: Go to Settings -> Notifications -> MESSAGES (not Fitbit notifications) -> Alerts (Show on Lock Screen ON) and Show Previews (ALWAYS). I had these settings turned OFF as I do not want my messages appearing on my phone while phone is locked, but I still wanted them to scroll on my Fitbit. This was never an issue with my iPhone6 so hopefully in a new update, Fitbit can fix this privacy issue. Thanks!

02-27-2018 14:29
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02-27-2018 14:29
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Denise

