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Inaccurate distance calculated

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‎10-23-2017 23:23

‎10-23-2017 23:23

I have compared the distance Fitbit is showing as compared to other fitness devices or apps are inaccurate. Other devises or apps are like TomTom, Runkeeper or Strava etc. 

Request if you can suggest how to get it rectified. It calculates100 metres less in every kilometre walk or run.

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‎10-24-2017 00:52

‎10-24-2017 00:52

Fitbits calculate distance by multiplying your step count by the stride length in your profile settings.

 

So, either your fitbit is missing steps or the stride length is too short.

 

You can test the step counting by pacing out 100 steps and seeing how many your fitbit counted. 

 

You can measure and update your stride length using the procedure documented here: http://help.fitbit.com/articles/en_US/Help_article/1135

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‎10-24-2017 05:30

‎10-24-2017 05:30

Are you comparing the device with others for any specific purpose?  Do you have a very particular distance goal? I'd link to GPS for this purpose or just consider each Fitbit day relative to the last/next.

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‎10-25-2017 08:33

In response to TimFromWales

‎10-25-2017 08:33

Hi

Yes I am using this for calculating at which pace I am running so that I can improve. I have 21km(half marathon) in target to achieve.

Regards
Neeraj Rawat

Sent from my iPhone
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‎10-25-2017 09:00

In response to NeerajRawat

‎10-25-2017 09:00

Are you recording with GPS and have a map of your run to review?

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