05-18-2016 14:55
05-18-2016 14:55
05-30-2016 05:50
05-30-2016 05:50
Hmmm that's strange @Taylorrae428.
I would recommend that for getting more accurate distance readings, you update your stride length by doing the following:
To adjust your stride lengths using the Fitbit app, go to Account and find the Stride Length setting.
To adjust your stride lengths using the fitbit.com dashboard, click the gear icon in the top right and go to Settings > Personal Info. The stride length fields are in the Body Info section.
The changes take effect after you sync your tracker.
Now, also to make sure that GPS tracking will work fine, I'd recommend turning off location services from your phone settings and turn it back on and see if this makes any difference.
Hope this helps and let me know if you need anything else. Welcome to the Community! 🙂
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06-06-2016 11:04
06-06-2016 11:04