Incoming Calls not showing

[mandied]

My blaze is very intermittent. It used to show incoming calls but has stopped recently. Ive tried everything but they wont show now. My phone is a Samsung Note 4.

Regards

Mandie

[AlejandraFitbit · Accepted solution]

Great to see you here @mandied. If your calls are not working, I recommend following the instructions provided by our friend @MarreFitbit in the My tracker isn't receiving notifications (Android Fitbit app) post.

I hope this helps, let me know the outcome. 

[mandied]

Hi,

I did as it said in that post and I am now getting calls.  😀 

Thank you for your help.

Mandie

[AlejandraFitbit]

I am glad to hear that @mandied. It's great to know that your Blaze is now working. If you need anything else, do not hesitate in posting it.

See you around! 

[mandied]

Hi,

My fitbit is back to its tricks again. I'm so angry with it. I've missed calls from my husband who works away, who then gets annoyed because he can't contact me.  I expect something that costs what this watch costs to work. I've emailed Amazon in the hope I can return it. I've only had it 3 months! My previous one was a Pebble Classic, worked a treat 

Mandie

[AlejandraFitbit]

It's great to see you back here @mandied. I am sorry to hear about the inconvenience you have experienced with your Blaze, have you tried the instructions I provided in my previous post? If you haven't, I recommend following them.

Hope to hear from you soon. 

[mandied]

Your instructions did work but the blaze was back to missing calls within a couple of days. I now have a replacement one from Amazon and it's still being intermittent 😠 I shouldn't have to keep switching off and on for it to work, it's not a cheap item.  

Mandie

[Rich_Laue]

When my notifacations stop i restart the phone. This happens about once a month, usually when it has been a while since I've restarted the phone. 

Ive also noticed when notifacations stop i cant print to my printer or access my file server. This clearly makes me think the problem is more phone related than fibit related.