Incorrect time zones

[SHedley]

I have been traveling lately but my watch face isn't updating the time correctly even when I sync mu phone. Any help is appreciated!

[Safvi]

Hey ! I m sorry to hear about your problem. Have you tried restarting the device? Hope continuous sync in this case will resolve the issue. Have a nice day !  

[AndrewFitbit · Accepted solution]

Thanks @Safvi! 🙂

@SHedley Navigate to Advanced Settings in the Account tab of the Fitbit app and make sure your time zone is set appropriately, then sync.

[SHedley]

Perfect!  That's what I needed!  Thanks so much~

[Rob_Knight]

Hi AndrewFitbit, I can see all the settings you talk about but when I travel I have roaming turned off (to avoid roaming charges) and the sync between my phone and Blaze won't work without an internet connection. I travel a lot around the world with work so my watch always has the wrong time for the first few hours after landing until I can get to the hotel wifi. I have an Apple Watch which changed time perfectly when my iPhone connected to the local cell network. Are there plans to improve the Blaze to keep time in sync with the phone automatically and not rely on this manual changing and (Fitbit) syncing when you have an internet connection?

[Rich_Laue]

You say your iPhone worked perfectly when connected to the cell service and your wondering why the blaze doesn't work when you have roaming off and phone can't connect to the cell service? 

I think I'm missing something. 

[Rob_Knight]

Yes,

The phone works perfectly and does connect to the cell but I have roaming turned off which means no internet connection.
The Apple Watch looks to the phone for the time but the Blaze does nothing because it won't sync unless the phone can connect to the internet.

Thanks

Robert