Issues with my Blaze

[ShirleySE]

Hello all, 

I'm having several issues with my new Blaze. I just got it and was able to charge it, but it wouldn't pair with my phone. My phone wasn't finding it. Then all of a sudden it found a Charge 2 to pair with. Did the Blaze change names? 

Also, even with it paired with this random Charge 2, notifications aren't coming into my Blaze. I have done everything that the very vague and unhelpful troubleshooting has told me to do. 

Any other suggestions would be appreciated. 

Thanks so much

[Odyssey13 · Accepted solution]

Hi @ShirleySE

No, the Blaze is still the Blaze, but this is something you'll want to get with customer support about. Get with them with a phone call or live chat - click for contact options

[ShirleySE]

Thank you