LG V10

[Natecha]

Does anyone know how often phones are added to the compatibility list. It seems my LG V10 is not compatible, thats crazy because it is a brand new high rated phone

[Rich_Laue]

Have you tried it? Many of the newer phone's are compatible, but they won't be on the list until all the functions have been tested by Fitbit. I'd something isn't working the app might have to be modified.

[AlejandraFitbit]

Welcome to the Community @Natecha. As you just mention LG V10 is not a compatible phone, our team still testing the compatibility of it. Once they verify the compatibility the Compatible Devices list will be updated. In the meantime, you can sync your tracker with a computer or a compatible phone.

Keep the stepping up! 

[js1155]

It is now may, how long does it take to test for a phone to be compatible? The fitbit is cheaper than my phone if I can't connect them why should I own one? At this point shouldn't all phones be compatible? This is very disappointing.

[MikeS1971]

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@js1155 wrote:

It is now may, how long does it take to test for a phone to be compatible? The fitbit is cheaper than my phone if I can't connect them why should I own one? At this point shouldn't all phones be compatible? This is very disappointing.

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Have you tried? My current phone (LG G4), one of my previous phones (Droid Bionic) and my tablets (Asus A100 & A500) aren't on the list and they wotk fine.

[mPeace38]

I have LG10 and Blaze. I have no problems using Blaze for text or call notifications. I haven't used the music control though I can see songs on Blaze. I love call notifications. I work in radiology and there are times I can't carry my phone. Last month my phone was in control area. I was at least 75feet away from phone - across the hall and 2 rooms down when I got call notification from my daughter's school nurse. Turned out my daughter had fallen and broken her arm. I don't know how long she would have waited before calling my work # but Call notification helped get my daughter into Dr in less than an hour from when she broke her arm.

[AngelaMa]

Hello @js1155 welcome to the Fitbit Community! It's great to have you here 🙂  Our team is working hard to get more devices added to the list, if your phone is not on listed but has the requirements  to sync you can test it as mentioned by @MikeS1971. @mPeace38 thanks for sharing your story, hope your daughter is doing better! 

I'll be around if you have any questions. 

[coyotegirl]

I have the LG V10 as well... I can get call and calendar notifications on my fitbit, but text notifications are not coming through, do you know why?

[Rich_Laue]

See my post here.

Without knowing which messaging app, settings in the fitbit app, the messaging app, and tye OS need to be checked

[Yaakovchaim]

I have the LG V10 and haven't had any issues, other that the mileage on the Blaze itself.  Fitbit needs to get their act together or they will be another company that loses business due to lack of support.

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@Natecha wrote:
Does anyone know how often phones are added to the compatibility list. It seems my LG V10 is not compatible, thats crazy because it is a brand new high rated phone

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[RustyW]

I just got my FitBit Blaze today.  I am pleased so far but I was disappointed to see that I couldn't see my text notifications from my phone.  Perhaps it's a good thing as it would probably shorten the battery charge as well as my phone's.

[AngelaMa]

Hello @RustyW welcome to the Fitbit Community! If you are not receiving text notifications please try the troubleshooting steps advised here.  If you already tried this, please keep an eye on the list of supported devices for any update regarding the  LG V10. @Yaakovchaim and @Rich_Laue thanks for your cooperation! @coyotegirl did you try the troubleshoot advised by @Rich_Laue? 

Thanks for stopping by! 🙂 

[Johnm08]

I asked support(via twitter) when the v10 would be compatible. They claimed they're working on it but have no idea when it will be finished testing.. Since I can't very well return my phone, I guess I'll have to return my fit bit. I f I had an idea that compatibility would be soon, I'd wait it out, but the support team wasn't helpful.

[AngelaMa]

Hello @Johnm08 welcome to the Fitbit Community! Our team is working hard to get more devices added to the list of compatible devices. Many users with mobile phones that are not fully tested have reported that they are syncing and getting notifications with out any issue. What specific issue are you having with your phone? Have you tried any troubleshoot to get it up and running? 

I'll be around if you have any questions! 😉 

[Twedel]

Does anyone know when the Samsung 7 or Samsung Note 5 will be added? Im dying for a new phone.

[Rich_Laue]

@Twedel if your referring to officially than keep an eye on the link @AngelaMa posted above. 

I haven't searched the Note 5, but many with the S7 have no problems with music an notifacation working. 

Ok I searched and found a thread on the note 5

[AngelaMa]

Hello @Twedel and @Rich_Laue it's great to see you around! 🙂  @Twedel I was reviewing the list of compatible devices and the Samsung Galaxy Note 5 is now listed as a supported device. Keep an eye on the list for any news related to the the Samsung Galaxy S7. 

Happy stepping! 

[minal7889]

When will the LGv10 become a compatible phone for the blaze and alta? 

[Rich_Laue]

@minal7889 keep an eye on the link @AngelaMa provided. In the post above yours. 

[MelB03]

Any word on when we can get notifications on the Alta from LG V10? I see this problem has been going on for quit sometime now.