Lost my step count

[vmahadevan]

Hi all,

Lost my step count from today. 2 things That have been different today:

- There was an update to the app

- I used Fitbit Coach 

One of them must have resulted in the loss if data. Anyway I can recover the lost steps?

I already tried resetting my Blaze.

Thanks and cheers

Dev

Moderator edit: subject

[AlejandraFitbit]

It's great to see you around @vmahadevan.

Thanks for troubleshooting this by yourself. I would like to know how you are logging your activities? Did you manually log the activities walk or run? If you did, I recommend deleting that activity since it might cause some discrepancies in your information.

Hope to hear from you soon. 

[vmahadevan]

Hi,
Thanks for proposing the fix.
Yes, I manually changed the activity type.
Once I reset the activity type I got the data back.

Thanks for the excellent support.

Best Regards
Mahadevan
--
Sent from my iPad

[AlejandraFitbit]

Those are great news @vmahadevan, I am glad to hear that the tip provided worked and that now you have your information back. If you need anything else, do not hesitate to post it.

Keep the stepping up!