Moto X Pure Bluetooth issues

[Ryangustaf]

The Moto X Pure won't connect to the blaze classic bluetooth. I have spent over an hour with the representatives with no results. It says incorrect pin or password even though a pin/password never appeared. This feature is a deal maker for the blaze, and I would really like it to work. If it is already being worked on, what would the eta for the fix be?

[explorergeek]

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@Blazenosogood wrote:

So why would I keep this Blaze I just got?  It's now Sept 2017 and Moto X Pure has been around since before the June 2016 beginning of this thread.  Does anyone from Fitbit give a #&$@?  What good is syncing with a desktop.  Just stop with that as a solution.  Fix this Fitbit..you've almost lost me and I've have your products since your beginning!!!!

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I just recently starting having issues with my Moto X Pure and Blaze because of this "new update" according to Best Buy. Honestly when I first got my Blaze over a year ago, I had to download the app on my husbands LG and update the fitbit to my account on his phone. After I did that I installed the app on my phone and synced it without any issues. My Blaze stopped charging last week and now the new Blaze won't connect to my phone or my husband's LG. I am going to try and see if I can connect it to my mac to get it set up then connect it to my Pure. It will work with a Moto X Pure, just needs a little work around 🙂

[RajvthRT]

I bought a new fitbit blaze tracker . While I am trying to connect to Moto X pure edition,am not able to pair it. I have entered given code number of times without any success. I tried restarting phone and tracker . But it's not working please let me know what to do. I've used same Moto X one year for fitbit charge without any issue. So Don't think issue is with mobile