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My Blaze isn’t getting text notifications

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‎03-26-2019 11:58 - last edited on ‎03-28-2019 06:44 by Fitbit Moderator

‎03-26-2019 11:58 - last edited on ‎03-28-2019 06:44 by Fitbit Moderator

My blaze isn’t getting text notifications 

 

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎03-28-2019 07:03

‎03-28-2019 07:03

@Fortier A warm welcome to our Community!

 

I will gladly assist you with this. Which phone are you using? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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