My Blaze won't switch on

[Harvard26]

I've just charged my blaze over night and it won't switch on. I've tried restarting it by pressing the left and bottom right hand buttons but this hasn't worked. Any suggestions?

[Dunn4It]

I charged my Blaze overnight & the green light is on but the display will NOT show.  I have also tried resetting by pushing the buttons simultaneously.  Anyone else having this issue???

[Dunn4It]

10th time is the charm!

Placed it back in band & kept pushing the buttons & holding them (top & bottom right & left). Interestingly the LOW BATTERY indicator came on....it had charged all night.  I just plugged it back in to charge.  We will see what happens

[SilviaFitbit]

It's great to have you here @Harvard26 and @Dunn4It! Thanks for the restart that you've done. I would like you to double check that your tracker has been fully charged. 

I'm glad it started working for you @Dunn4It. 

Keep me posted! 

[Dunn4It]

Unfortunately, it "died" again once I placed it into the watch band.

Note: While the charger was connected it indicated full battery life.



Sent from my iPhone

[kalicokat]

My Blaze had half a battery left but the screen went dead and now it wont charge come back on or anything. I'm really getting very disappointed with this product. I need to know if there is a fix.

[Dunn4It]

Sent from my iPhone

[lovejules]

My Fitbit blaze worked fine yesterday. I ran almost 7 miles and it tracked my work out fine.. After I finished the exercise on my Fitbit the screen went black and I assumed it was dead.. When I got home, I put it on the charger and it immediately overheated. In maybe five minutes it got so hot that I couldn't take it out of the charger with my bare hands.  I left it off the charger all night and charged it for a moment this morning without overheating. 

The screen is black and it's not tracking any moments.. I think it's dead.... After only having it for less than a year, I'm a little disappointed.. I would like to get this fixed..

[SilviaFitbit]

It's great to have you here @Dunn4It, @kalicokat and @lovejules! I've shared your post with Customer Support, they should reply back to you within the following days. 

Hope this helps! Keep me posted.