08-31-2017 11:49
08-31-2017 11:49
My blaze wont turn on even when I put it in the charger! What's going on?
08-31-2017 14:13
08-31-2017 14:13
Mine has also started doing that. was it running super low on battery?
08-31-2017 14:18
08-31-2017 14:18
have found a potential fix that has worked for me
"I would try restarting your tracker to see if that works (left and bottom right buttons, hold down for at least 10 seconds, you'll feel it vibrate when it restarts)."
08-31-2017 14:40
08-31-2017 14:40
08-31-2017 17:14
08-31-2017 17:14
08-31-2017 17:15
08-31-2017 17:15
That worked! Thank you!😀
08-31-2017 22:56
08-31-2017 22:56
Hasn't worked for me, and won't charge. Any one have any other ideas?
09-01-2017 07:11
09-01-2017 07:11
Try unplugging the charger and plugging it into a different source. Wall charger etc. Just got mine to come on battery was dead though it was full 30 minutes ago. Also iPhone could not locate it and phone reads blaze full battery 😕 I have all day sync quick view notifications music turned off. Still battery is not keeping a charge. Tammy~
09-01-2017 07:23
09-01-2017 07:23
It will start to charge eventually, just keep trying to get it to sync with your phone.
Make sure you plug the charger in first then put the tracker in
I did a number of things so I cannot say for sure which got it to start syncing.
I believe I could not restart it was because #1. iPhone was not connecting to tracker.
#2. Battery was beyond dead.
09-03-2017 05:00
09-03-2017 05:00
It's great to welcome you @Martez, @Jsimpk10, @Tammy1105 and @meami5 great to see you around.
If your trackers are not responding, I recommend restarting them by doing the following:
Also, you can check and follow the steps provided in this post.
I hope this helps, let me know the outcome.
03-23-2018 20:08
03-23-2018 20:08
Thant worked a treat THANK YOU
03-26-2018 04:30
03-26-2018 04:30
A warm welcome to the Community @JAZA9993.
Those are great news, I am glad to hear that the instructions provided worked and that your tracker is working properly now. If you need anything else, do not hesitate to post it.
Keep the stepping up!
03-19-2019 17:08
03-19-2019 17:08
@Jsimpk10 wrote:have found a potential fix that has worked for me
"I would try restarting your tracker to see if that works (left and bottom right buttons, hold down for at least 10 seconds, you'll feel it vibrate when it restarts)."
That did not work for me but my will go on when it is on the charger but when I take it off it will not work do you have any idea what it is
03-24-2019 21:26
03-24-2019 21:26
Did you ever figure it out? I just got mine and it’s doing the same thing?! 😩
03-24-2019 21:34
03-24-2019 21:34
03-24-2019 21:58
03-24-2019 21:58
03-25-2019 07:27
03-25-2019 07:27
My Fitbit Blaze, which was purchased on February 16th, 2018 decided yesterday, March 24th, 2019, to suddenly stop working. It will not turn on, no matter what I do. I have attempted multiple resets and charging for many hours.
I contacted the support team, first via chat and then on the phone. My warranty expired on February 20th 2019 and the best they can do is give me a 25% discount towards the purchase of a new watch. I am not happy. Why would I want to spend hundreds on a new watch when they are barely lasting a year. Disappointed is an understatement to how I feel.
I absolutely WOULD NOT recommend any of the Fitbit products to anyone
03-25-2019 08:20
03-25-2019 08:20
03-28-2019 05:28
03-28-2019 05:28
A warm welcome to the Fitbit Community @Hoverkiten208 and @SheriB24. If you have already restart your Blaze and the same situation persist, then it might be a good idea to contact our Support Team for further assistance. I opened a case for each one of you, so you should soon receive an email from Customer Support at the email you used to register with the Community forums.
Many thanks for sharing your thoughts @JAZA9993 and @Kasey_Wilson. I greatly appreciate your feedback, it is always useful.
Please keep me posted if you have any other question or comment.
09-12-2019 22:32
09-12-2019 22:32
My blaze won't turn in. It was fine yesterday it was switched on when I put it on charge but this morning nothing! I've only had it a year