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New Sleep Stages vs Old Sleep log

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‎04-05-2017 11:26 - last edited on ‎04-05-2017 13:02 by Moderator Alum

‎04-05-2017 11:26 - last edited on ‎04-05-2017 13:02 by Moderator Alum

 FitBit Blaze - Sleep stages are intermittent with show detailed stages (I.E. REM) versus plain stages.

Why the variance?
Some nights show the detailed stage, other nights show the Pre-Update plain stages.
It appears FitBit Support is lacking in their due diligence for software coding / product testing.

 

Moderator edit: Clarified Subject

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4 REPLIES 4

‎04-05-2017 13:01 - edited ‎04-06-2017 05:43

‎04-05-2017 13:01 - edited ‎04-06-2017 05:43

Hey there @Fimmtarr. Welcome to the Fitbit Community Forums!

 

When it comes to sleep stages, you might not get the sleep stages log in some situations. Please take a look at this post for more information on the requirements for you to see the Sleep Stages vs the scenarios where you will see the old sleep logs.

 

Anything else you may need, let me know!

Ferdin | Community Moderator, Fitbit

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‎04-05-2017 18:06

In response to FerdinandFitbit

‎04-05-2017 18:06

Your posted link is invalid.

Sent from my iPhone
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‎04-06-2017 05:45

In response to Fimmtarr

‎04-06-2017 05:45

I'm very sorry about that @Fimmtarr, my bad. I have just corrected the link for you to check!

 

Let me know if you need anything else!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎05-11-2017 08:45

In response to FerdinandFitbit

‎05-11-2017 08:45

Sleep stages come and go.  I've reset my Blaze each time the old log display appears & that works for a day or two then back to reset.  I've reviewed the article citing 3 possible causes & believe I'm OK on each.  I purchased my Blaze shortly after release.  Could that be a factor?  Other suggestions?  (Firmware version: 17.8.401.3)

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