No clock face on Blaze

[LiliV]

Nothing appears on my clock face no home screen or anything other than swiping down for message notifications or swiping up for music control.

[SunsetRunner]

That's mysterious @LiliV

Feel free restarting the tracker:

Restart the tracker

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

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Hope it helps

[Yannick26]

Hi all,

Just got my blaze and it is cool.  I tried changing the clock face in the app and since then.  It disappeared on the tracker.  It starts now at the Today screen and no more clock if i swap right....  I tried restarting and resyncing both phone and tracker.

Any suggestions?

[Yannick26]

Same problem. 

Restarted the tracker, the phone, synced etc...  No luck.

Did you fix it?

[SunsetRunner]

@Yannick26

Edit When the issue remains (after following @LiliV 's suggestion), see post above..

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[LiliV · Accepted solution]

Worked for me. Removed device from app then set it up again.

Moderator edit: Personal information removed.

[SunsetRunner]

Wonderful @LiliV

Wishing a beautiful weekend

[Yannick26]

I got it to work.  For me, I did the sync while plugged in the charger and I had to turn bluetooth on and off for it to completely sync and give me back my clock.

Thanks for the help.

[Rich_Laue]

I cjanged the clock face again then synced

[SunsetRunner]

Have fun with your Blaze @ everyone 😄

[Abhitm]

Worked for me too..Thanks a lot...

[AngelaMa]

Hello everyone, hope you are having a great day! 🙂 @Abhitm welcome to the Fitbit Community! @LiliV I'm glad to hear your Blaze is working properly after setting it up as a new device. @Yannick26 and @Rich_Laue thanks for sharing the troubleshoot. @SunsetRunner It's great to see you around, hope you are having fun with your Blaze 

Happy stepping! 🙂 

[Abhitm]

Thanks a lot @AngelaMa ... Hope to benefit from the community and give something back to it...

[AngelaMa]

Hello @Abhitm it's great to have you here!  Hope to see you around more often 🙂 

Happy stepping! 😉 

[Alisononions]

That's my problem I'll have a go

[Alisononions]

its the same for me ive tryed doing everything now i cant set my tracker up again

[AngelaMa]

Hello @Alisononions it's great to have you here! 🙂 Where you able to set up the Blaze? Did you try to restart the tracker before the set up process? What device are you using to set up your tracker? 

[RickInMiami]

The same thing happened to me two days ago.  I tried switching to a different clock face, and then I was stuck on the "today" page and the pages to its right; no ability to swipe left to the clock. 

Resetting the watch didn't do anything.  I removed the watch from the Fitbit app, re-added it, resynched it, and the problem was resolved.

[AngelaMa]

Hello @RickInMiami 🙂 thanks for sharing your experience! I'm glad to know your Blaze is working properly after setting it up as a new device. 

Hope to see you around more often! 😉 

[Badlimey]

Whatever fix this expensive but infested product!!!!