No display on Fitbit Blaze

[JulieU]

I have synced my new blaze, it said "low battery" I have it in the charger and tried 3 diiferent USB ports and the battery display is not displaying. I just have the Fitbit man screen.

Suggestions?

Moderator Edit: Clarified subject

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

[AlejandraFitbit]

A warm welcome to the Forums @JulieU and @WendyB thanks for stopping by.

As recommended by our friend, please restart your Blaze. You can also clean the charging contacts on the back of your Fitbit Blaze, since over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.

Let me know the outcome. 

[JulieU]

Thanks I'll try it!

Sent from my iPhone

[AlejandraFitbit]

You are welcome @JulieU. If this procedure doesn't work, feel free to let me know.

See you around. 

[JulieU]

It worked! Thanks , I'm up and running!

[SunsetRunner]

Fab  @JulieU

Feel free to accept the post of @WendyB and / or @AlejandraFitbit as solution to indicate your question has been solved. It makes it easier for other awesome users who have the same question to find the solution quicker.

Wishing a Splendiferous Weekend

[MariamV]

@JulieU Amazing news! It's great that you're back on track again. Thanks to @WendyB's and @AlejandraFitbit's help!

@SunsetRunner cute cats!