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No longer getting notifications

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‎12-27-2016 14:55

‎12-27-2016 14:55

My Blaze will not longer give my call or text notifications. I try resetting my iPhone and the blaze, paring it with the bluetooth over and over, making sure all my settings are correct. Both the rehgular Blaze and Blaze (classic) show up under the bluetooth screen. I can't seem to get it to work. What could be wrong?

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3 REPLIES 3

‎12-27-2016 16:24

‎12-27-2016 16:24

@Trysh1231  One thing to double check is on the Blaze itself.  Swipe down from the top and be sure Notifications is set to "on".  (Sometimes mine will inadvertently get switched to off without my knowing it right away)

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎12-28-2016 04:15

‎12-28-2016 04:15

A warm welcome to the Community @Trysh1231 and @Kmransom123 thanks for stopping by.

 

Thanks for troubleshooting this issue by yourself. If you are not longer receiving notifications, I recommend following the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-28-2016 14:35

In response to AlejandraFitbit

‎12-28-2016 14:35

It worked! Thank you so much! Trish
Motivation is what gets you started. Habit is what keeps you going. -Jim Ryan
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