Not counting floors

[RamRavi]

Hi my Blaze is not counting floors.  I have tried restarting, but still its not counting the floors

[SunsetRunner]

Hi

Make sure not standing still while going upstairs, as that can interrupt the count. Carrying something heavy could also make the tracker unable to count floors.

Feel free to check out the Fitbit Article:

How does my Fitbit device count floors?

Learn how Fitbit devices use an altimeter to calculate your floor count.

[RamRavi]

Hello

I have tried every thing , its not working.

[SunsetRunner]

Fastest to exchange at store of purchase (with receipt) or feel free to contact the fitbit support team:

http://contact.fitbit.com

Mention what you've already tried to speed things up.