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Not measuring burned calories

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‎07-19-2018 15:22

‎07-19-2018 15:22

Recently my Blaze is not calculating the calories burned during exercise. My last two runs have been 25 and 30 minutes long, in which FitBit told me I burned 0 and 5 calories. Even though the heart rate is recorded, it also tells me I have 0 active minutes after those workouts. What gives?

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‎07-20-2018 05:55 - last edited on ‎10-23-2025 10:01 by Fitbit Moderator

‎07-20-2018 05:55 - last edited on ‎10-23-2025 10:01 by Fitbit Moderator

A warm welcome to the Community @Jebarrow.

It's weird to hear that your Blaze isn't registering your information, could you please provide me with some screenshots about this?

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-22-2018 06:18

In response to AlejandraFitbit

‎07-22-2018 06:18

Sent from my iPhone
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